PORTES BISBAL, S.L., through its website www.angelmir.com, requests certain personal data from the User. The data provided by the User will be incorporated into an automated personal data file owned by PORTES BISBAL, S.L., which will be processed for the purpose of providing the services requested by the User. The User authorises the automated processing of the personal data provided, which is necessary for the provision of the agreed services.

The personal information requested from registered customers is stored in a database owned by PORTES BISBAL, S. L., which takes the technical, organisational and security measures necessary to guarantee the confidentiality and integrity of the information in accordance with the provisions of Organic Law 03/2018 of 5 December on the Protection of Personal Data (hereinafter, ‘LOPD’) and other applicable legislation.
 

Types of data collected

PORTES BISBAL, SL informs you of its policy regarding the processing and protection of personal data of Users and customers that may be collected through requests for information (via the contact form and other forms on the website and the user registration system), through the contracting of our services or through the receipt of emails requesting information or other communications.

PORTES BISBAL SL, collects a series of personal data in order to manage and develop the provision of services related to the manufacture and assembly of industrial and residential doors, logistics equipment, as well as maintenance, repair and after-sales services. This data is also used to inform you about our services and products for which you have requested information and the purchase of our products online via our website. Below, we indicate the categories of personal data that we collect both in the various contact forms and subsequently if you finally contract our services, for the aforementioned purpose and how they are used.

Contact details: contact details such as name, surname, telephone number and email address are requested and collected in order to contact you to provide you with the information you request in relation to the manufacture and installation of industrial and residential doors, logistics equipment, as well as maintenance and after-sales service, and to respond to any problems or queries you may have, and to communicate with you regarding the status and progress of the services you have contracted from us. We also request your home address in the event that you purchase any of our products or services, so that we can deliver them to the address you provided on the registration and purchase management form.

Financial data and information: payment or card details are used to manage payment for the products and services provided to the User/Customer.

Therefore, the purpose of the aforementioned data collected is to facilitate the management of the commercial relationship established in each case and to send commercial offers in the future, if expressly accepted by the User, regarding products and services that may be of interest to our customers. PORTES BISBAL, S.L., guarantees the confidentiality of the data provided. In this way, it undertakes to comply with its obligation of secrecy regarding personal data and its duty to store it and take all necessary security measures to prevent its alteration, loss, unauthorised processing or access.

All the information provided is necessary to process purchase orders, to facilitate navigation and purchase of the products of PORTES BISBAL, S.L., and to offer you commercial, advertising and/or promotional information.

The legal basis for the processing of your personal data is to manage the use and delivery of your requests for information through our contact form on our website, to manage your identification as a user on our registration platform, also to manage responses to your requests for information, quotes and/or prices for our services and products that you send us by email or other means, and which will be answered in the same way, as well as to manage the development and fulfilment of the provision of our services in relation to the manufacture and assembly of industrial and residential doors, logistics equipment, and maintenance and after-sales services.

In accordance with the LOPD and European Regulation 2016/679, the User is informed that, by accepting that they understand and accept this Legal Notice when sending the contact form requesting any type of information or by receiving emails sent by the User, they expressly authorise PORTES BISBAL, S. L., to process their personal data and to use the email address and/or telephone number provided to respond to their request and/or query, to provide our services, as this will enable us to assist them and send them information about PORTES BISBAL, S. L., and the provision of our services that you have requested. Therefore, it will only be used for the purpose of responding to your queries and providing you with our services in relation to the manufacture and assembly of industrial and residential doors, logistics equipment, as well as maintenance and after-sales service and subsequent delivery and assembly of the same.

We may also send commercial communications informing you of our activities and new products and services offered by PORTES BISBAL, S.L., but in this case, provided that you have expressly agreed to receive commercial emails from PORTES BISBAL, S.L., when sending the contact forms, and therefore give your express consent to this. This personal data provided by the User through the contact forms or the receipt of emails sent by the User will be subject to automated processing and incorporated into a file for which PORTES BISBAL, S.L. is solely responsible.

PORTES BISBAL, S.L., informs that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorised processing and/or access, in accordance with the provisions of the LOPD and European Regulation 2016/679.
 

Personal data transfer policy

PORTES BISBAL, SL informs that all personal data provided by Users and customers through the various contact forms contained on the website or by receiving emails sent by them, by registering as a user on the website for the online purchase of our products or those provided for the provision of any of our services requested by you, will not be transferred to third parties, except when this transfer is required by law or when the provision of the requested service necessarily involves the participation of another company in order to fulfil this service, as support for its performance and fulfilment, in which case a transfer of personal data would be carried out for the sole purpose of supporting the third company in order to fulfil the service requested of us.

Consequently, in order to provide its services in the best possible way, PORTES BISBAL, SL is obliged to provide certain data of its customers (name, ID number, address, telephone number, bank details for online payments, products and services purchased) to other companies collaborating in the provision of the service (carriers, financial institutions, etc.). In all these cases, the data provided is strictly necessary for the specific activity to be carried out. You expressly authorise the transfer of your personal data for this purpose if necessary for the proper management of your order, accepting that you have read, understood and agree with all the content and information in this Legal Notice.

Therefore, your personal data will be communicated to other companies in the group to which PORTES BISBAL, SL belongs, as well as to others with which it enters into collaboration agreements for the sole purpose of providing a better service, in all cases complying with Spanish legislation on the protection of personal data. These companies may be:

· Companies dedicated to technological and IT services.

· Financial institutions.

PORTES BISBAL, SL undertakes to use the personal data collected in this form and subsequently provided in connection with the provision of the service contracted, solely for the aforementioned purpose and to treat them with the due duty of secrecy and confidentiality, in addition to complying with the corresponding security measures required by current legislation to guarantee their security.

The user must give their express consent for PUERTAS BISBAL, S.L. to process their personal data in accordance with the conditions described, when they click on the link below the contact form, accepting the conditions of use and privacy policy (Legal Notice), and only then will they be able to send the forms and/or register as a user.
 

Period of time during which the data is kept

PORTES BISBAL, S.L, will process and keep your personal data for the time necessary to fulfil the contractual relationship or provision of services that binds both parties, i.e. for as long as you remain a customer and/or user, and therefore only for the time strictly necessary and until the purpose for which it was collected has been fulfilled, or, as the case may be, until you exercise your rights of opposition, cancellation or erasure.

Notwithstanding the foregoing, personal data will be kept and stored securely for the period during which claims and/or liabilities may arise from the management of the services and the processing of the data. Once this period has expired, the data will be deleted.

· What are your rights and how to exercise them

PORTES BISBAL, S.L. also wishes to inform users of its website that they may exercise the following rights at any time in relation to the personal data they have provided us with:

a. Right of access: this allows you to request and obtain, free of charge, information about your personal data that is being processed, the origin of the data, and any communications made or planned to be made about it.

b. Right of rectification, cancellation and opposition, which allows you to rectify or cancel your personal data when you have evidence that it is incorrect, inaccurate, inadequate or excessive.

c. Right to restriction, which allows you to prevent the processing of your personal data in relation to a specific part of the data, when the data is inaccurate and this inaccuracy is confirmed, when the processing is unlawful, when the controller no longer needs the personal data for the purposes of the processing, and/or when a legitimate interest is asserted.

d. Right to portability, the right to receive your personal data that you have provided and to request its transfer in a structured, commonly used and machine-readable format, so that it can be transmitted to another data controller without the data controller to whom the request is made being able to prevent it.

e. Right to be forgotten, the deletion of the personal data of the data subject without undue delay, provided that the personal data are no longer necessary for the purposes for which they were collected, the data subject's express consent is withdrawn, the right to object to the processing is exercised, or the data are processed unlawfully, or when the data are no longer necessary for the purposes for which they were collected and/or when they must be deleted to comply with a legal obligation.

These rights are established in Articles 15 to 23 of European Regulation (EU) 2016/679, and may be exercised by sending a letter in person or by post to the registered office of PORTES BISBAL, S.L, with Tax ID number B-55. 123.806, located in Barri Bordeta, s/n, in Cruïlles (17116- Girona), attaching your ID card, or by email to the email address: info@angelmir.com. You are also informed of the possibility of lodging complaints with the competent authority of the Spanish Data Protection Agency.
 

Communications and commercial emails

To communicate with PORTES BISBAL, S.L, the User must write to the postal and/or email address indicated above. In any case, communications from PORTES BISBAL, S.L to the User will be made in accordance with the contact details provided or facilitated by the User in the contact forms and/or in the registration form as a user of the website. As expressly stated in this Legal Notice, the User accepts the use of email as a valid means of exchanging information and sending communications to PORTES BISBAL, S.L, if they accept, understand and agree to this Legal Notice before sending the contact and/or registration form as a user with their personal data (this is different from the case of acceptance or non-acceptance of commercial emails, as previously explained in this Legal Notice).

In accordance with the LSSICE, PORTES BISBAL, S.L, does not send commercial emails if this option has not been previously accepted by users of the website who have sent the contact forms and/or the registration form as a user of the website. In other words, without the express consent of users agreeing to receive commercial emails, these emails will not be sent. Therefore, on the website form, users have the option of giving their consent for their data to be used for the purpose of sending them commercial information about the services and news of PORTES BISBAL, S.L., regardless of the commercial information specifically requested.

However, this express consent may be revoked at any time by the user by writing to the registered office of PORTES BISBAL, S.L, as indicated above, or to the following email address: info@angelmir.com